Maintenance Requests
For emergency maintenance requests only, please call the emergency maintenance line at 612-888-6090. All other maintenance requests, please read our Maintenance FAQ and submit a request below.
Please note that making a maintenance request is permission for management to enter the apartment.
EMERGENCY LINE
LOCK OUTS & LOST KEYS
For emergency maintenance requests only, please call our emergency line at 612-888-6090.
Examples of emergency maintenance:
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Burst plumbing or flowing water
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Sewer back-up
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Loss of heat
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Security problems including but not limited to broken locks,
broken glass, loss of exterior lighting -
Total loss of electrical power (check Xcel Energy Outage first)
Please call 911 first with life safety issues before calling maintenance.
If a resident is locked out of their apartment and requires management to let come and let them in, resident will be charged a fee based on the following schedule:
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Business hours 8am–5pm, Monday-Friday: $75 lockout fee
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Nights and weekends: $125 lockout fee
Please note that any lock out fee is in addition to any lost key fees:
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Building access key: $75 lost key fee
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Apartment entry key: $75 lost key fee
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Mailbox key: $50 lost key fee
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Garage door opener: $75 lost opener fee
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Parking hanger: $50 lost hanger fee
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Storage unit key: $50 lost key fee